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To help us answer your questions quickly, and to reach the right department please choose from the following options…
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There are a few reasons why you may not have received an email confirmation from us. You may have misspelled
your email address or your settings on your email account may have sent the email to your SPAM folder. Your
email provider may also have default setting which will not allow our confirmation email to get through to
your email account.
Would you like to view an online copy of your confirmation email?
Because orders may be mailed out the same day that they are placed we
do not allow order cancellations. Please see our refund policy, as stated on our shop now page below.
*Refunds: Because of the nature of the product, we have an "All Sales Final" policy. We know that you will appreciate that you will be receiving a brand new, never been soiled, product and not someones exchange, or return. If your shipment is damaged, and you would like to receive a replacement, we will be glad to replace the damaged product. We do not however replace with a different print than what was originally ordered.
*Refunds: Because of the nature of the product, we have an "All Sales Final" policy. We know that you will appreciate that you will be receiving a brand new, never been soiled, product and not someones exchange, or return. If your shipment is damaged, and you would like to receive a replacement, we will be glad to replace the damaged product. We do not however replace with a different print than what was originally ordered.
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We do not use the PayPal shipping address!
PayPal might have an old address of yours, but we always send out orders to the address submitted on our website. Please refer to your confirmation email we sent you which includes the correct shipping address.
PayPal might have an old address of yours, but we always send out orders to the address submitted on our website. Please refer to your confirmation email we sent you which includes the correct shipping address.
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Please Enter your Order ID#, Email Address, and the Billing Last Name so we can assist you.
You must apply the code correctly, please follow the instructions below.
You must first select the quantity and style to place an item in the shopping bag. You will then be directed to the shopping bag with your line item included. Above the line items you will see the Promo Code submission text box. Please input the promo code you received in this text box. Be sure to click on the "apply code" button next to this text box. The discount amount should be subtracted from the total amount.
You must first select the quantity and style to place an item in the shopping bag. You will then be directed to the shopping bag with your line item included. Above the line items you will see the Promo Code submission text box. Please input the promo code you received in this text box. Be sure to click on the "apply code" button next to this text box. The discount amount should be subtracted from the total amount.
Have you followed these directions and the promotional code is still not working?
You must first select the quantity and style to place an item in the shopping bag. You will then be
directed to the shopping bag with your line item included. Above the line items you will see the
Promo submission text box. Please input the promo code you received in this text box. Be sure to
click on the "apply code" button next to this textbox. The discount amount should be subtracted from
the total amount.
Have you followed these directions and the promotional code is still not working?
We have our in-house affiliate program that if you are interested in doing Marketing with us, you can
get paid on a basis of how many customers you refer to us that complete an order, you can see the link
at the bottom of this site in blue labeled "Join our Affiliate Program"
Would you like to contact us regarding something besides being an affiliate?
If your order placed less than 24 hours ago, please press the button below.
We will do our best to get the style changed to the one requested, however we cannot guarantee any change of style after the order has been placed. You will be contacted within 1 business day to notify.
If your order was placed more than 24 hours ago, please see below.
Because of the nature of the product, we have an "All Sales Final" policy. We know that you will appreciate that you will be receiving a brand new, never been soiled, product and not someones exchange, or return. If your shipment is damaged, and you would like to receive a replacement, we will be glad to replace the damaged product. We do not however replace with a different print than what was originally ordered.
We will do our best to get the style changed to the one requested, however we cannot guarantee any change of style after the order has been placed. You will be contacted within 1 business day to notify.
If your order was placed more than 24 hours ago, please see below.
Because of the nature of the product, we have an "All Sales Final" policy. We know that you will appreciate that you will be receiving a brand new, never been soiled, product and not someones exchange, or return. If your shipment is damaged, and you would like to receive a replacement, we will be glad to replace the damaged product. We do not however replace with a different print than what was originally ordered.
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